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British Airways

Other Airlines

British Airways

Contact Numbers

UK

Area	Contact number	Address/email/ website link	Opening hours
Reservations and general enquiries	0844 493 0 787 (from the UK)	N.A	Daily 06:00-20:00
Flight arrival and departure information	0844 493 0 777 (from the UK)	N.A	Daily 06:00-20:00

Australia

Area	Contact number	Address	Opening hours
Reservations and general enquiries	1300 767 177	N.A	09:00-17:30 EST Monday - Friday
Customer Relations and Baggage Claims	Fax:+44 (0) 17 8788 3195	Alternatively, post to: British Airways Customer Relations (S506) PO Box 5619 Sudbury, Suffolk CO10 2PG United Kingdom

Austria (Vienna)

Area	Contact number	Address/email/ website link	Opening hours
Reservations & general enquiries	Tel.:+43 (1) 79 567 567	N.A	09:00-18:00 Monday-Friday, 09:00-14:00 Saturday
Customer Relations	Fax: +49 421 5575 516	British Airways Customer Relations Postfach 28 61 18 D-28361 Bremen
Tracing lost baggage	Tel: +43 1 7007 36343 Vienna only	N.A.
Baggage claims	Fax: +49 421 557 5516	N.A.

France

Area	Contact number	Address	Opening hours
Reservations and general enquiries	Tel: +33 0825 825400 (0.15€/mn)	British Airways 28365 Bremen Germany	9:00 - 18:00 Monday - Friday 9:00 - 14:00 Saturday
Customer Relations	Tel: +33 0825 892 892 (0.15€/mn) or 01 42 94 73 21 Fax: 01 42 94 73 20	British Airways Relations Clientèle BP 70038 F-75362 Paris Cedex 08	14:00 - 17:00 Monday - Friday
Baggage Claims	Fax:+44 (0) 17 8788 3195	Roissy CDG: Tel: 0800 18 10 00 (from France) Tel: +33 170 0386 20 -21 Fax: +33 170 038 664 Nice: Tel: +33 04 93 21 42 09 Fax: +33 04 93 21 3654 Lyon: Fax: +33 04 722 287 20 Marseille: Tel: +33 442 10 51 72 or Tel: +33 442 143 014 Fax: +33 442 105 169 Toulouse: Tel: +33 05 61 71 27 60 Fax: +33 561 165 198 Bordeaux: Tel: +33 05 56 34 58 83 Fax: +33 05 56 34 58 72

Germany

Area	Contact number	Address/email/ website link	Opening hours
Reservations and general enquiries	Tel: 01805 - 266 522 (01805-BOOK BA), €0.14 per minute	N.A.	09:00-18:00 Monday-Friday, 09:00-14:00 Saturday
Customer Relations	Tel: 01805 663967 €0.14 per minute Fax: 01805 - 000 067 €0.14 per minute	British Airways Customer Relations Postfach 286118 28361 Bremen	09:00 - 17:00 Monday - Friday
Tracing lost baggage	Tel: 01805-003255 €0.14 per minute Fax: +39-02-9532 7256	British Airways c/o OBX Via Pape Giovanni XXIII, 37 20090 Rodano MI Italy Tel: 01805-003255 €0.14 per minute Fax: +39-02-9532 7256	09:00 - 20:00 Monday - Sunday
Baggage claims	Fax: +49 40 598 065	British Airways Baggage claims Hamburg Airport Terminal 1 22335 Hamburg Germany

Italy (Rome)

Area	Contact number	Address/email/ website link	Opening hours
Reservations and general enquiries	Tel: 199 71 22 66 (when calling from Italy)	N.A.	09:00-18:00 Monday-Friday, 09:00-14:00 Saturday
Customer Relations	Fax: +39 06 52492756	British Airways Customer Relations, Viale Città d'Europa 681, 00144 Rome	Our offices are not open to the public
Tracing lost baggage	Tel: 199 125 128 (when calling from Italy) Fax: +39 02 58580074	British Airways c/o OBX Via Pape Giovanni XXIII, 37 20090 Rodano MI Italy Tel: 01805-003255 €0.14 per minute Fax: +39-02-9532 7256	09:00 - 18:00 Mon - Fri 09:00 - 14:00 Sat
Baggage claims	Fax: +39 06 52492756	N.A.

Singapore

Area	Contact number	Address	Opening hours
Reservations and general enquiries	+ 65 66221747	N.A.	08:30-17:30 Monday-Friday
Travel Shops	N.A.	15 Cairnhill Road #06-05 Cairnhill Place Singapore 229650	09:00-18:00 Monday-Friday
Flight arrival and departure information	+65 65424422	N.A.
Customer Relations and Baggage Claims	Fax: +44 (0) 17 8788 3195	Alternatively, post to: British Airways Customer Relations (S506) PO Box 5619 Sudbury, Suffolk CO10 2PG United Kingdom

Prague (Czech Republic)

Area	Contact number	Address/email/ website link	Opening hours
Reservation and general enquiries	Tel: +420 239 000 299 Fax: +420 239 000 288	N.A.	09:00 - 17:00 Monday - Friday
Ticket Office	N.A.	Ruzyne Airport Departure Hall Terminal 1 North 160 08 Prague 6 Czech Republic	07:00 - 18:00 Monday - Sunday
Customer Relations	Fax: +420 239 000 288	British Airways Customer Relations Stefanikova 22 811 05 Bratislava Slovakia
Tracing lost baggage	Tel: +420 220 114 483 Fax: +420 220 113 626	N.A.
Baggage Claims	Fax: +420 239 000 288	British Airways Baggage Claims Stefanikova 22 811 05 Bratislava Slovakia Please quote your ten digit file reference eg: PRGBA12345.

Information above may not be up to date, please check here for current details.

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