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Qantas

Other Airlines

Qantas

Contact Numbers

Australia

For Information and Reservations Anywhere in Australia
Flights	13 13 13*
Qantas Holidays - for holiday packages	13 14 15^
Hotels	1800 893 844# +61 (2) 9304 7020#
Arrivals and Departures	13 12 23*

* Open 24 hours, 7 days a week
^ Open 8.30am-6.30pm Mon to Fri, 9am-5pm Sat AEST
# Open 8.30am-6.30pm Mon-Fri, 9am-5pm Sat AEST

Africa

City	Address	Phone
Johannesburg	2nd Floor, Grosvenor Corner 195 Jan Smuts Ave Parktown North Open hours: 8.30am-4pm Mon to Fri	Telephone Sales^ +27 11 441 8550

+ IDD code for your country
^ Open hours: 8.30am-5pm, Mon to Fri. After hours, calls may be diverted to Australia.

Americas

Country	Address	Phone
Argentina	27th Floor Torre Catalinas Plaza 900 Avenida Madero Buenos Aires Open hours: 9am-1pm and 2pm-5pm Mon to Fri	+54 (11) 4114 5800
Brazil	Alameda Santos 700 - 9th Floor Cerqueira Cesar 01418-100 Sao Paulo Open hours: 9am-1pm and 2.30pm-6pm Mon to Fri	+55 (11) 3145 8181 0800 772 6827 (0800 7 QANTAS)^
Canada	Open hours: 24 hours, 7 days a week	1 800 227 4500
Chile	Dateline LTDA# Isidora Goyenechea 2934 Office 301 Las Condes Santiago Open hours: 9am-1pm and 3pm-5pm Mon to Fri	Telephone Sales +56 2 232 9562~
Mexico	Open hours: 24 hours, 7 days a week	+1 880 227 4500*
USA	Open hours: 24 hours, 7 days a week Customers in the US who are deaf or who have a hearing or speech impairment can call via the National Relay Service by dialling 711, 24 hours a day, 7 days a week. The Communication Assistants at the National Relay Service will assist customers by contacting Qantas Airways on 1 800 227 4500.	1 800 227 4500

+ IDD code for your country
# Qantas representative
^ This is a local number and can only be dialled from within the country and outside the Sao Paulo metropolitan area.
* Long distance call charges may apply
~ Telephone Sales operating hours are 9am-6pm Monday to Friday

Asia

City	Address	Phone
Bali	Ground Floor Grand Bali Beach Hotel Sanur Beach Open hours: 8.30am-5pm Mon to Fri	Travel Centre +62 361 288 331
Bangkok	Tour East (Thailand)# 21st Floor, Charn Issara Tower I 942/160-163 Rama 4 Road Silom, Bangkok Open hours: 8.30am-5pm Mon to Fri	Telephone Sales^ +66 (2) 627 1701 Travel Centre +66 (2) 236 2800
Beijing	Unit 7-8, 10/F West Tower, Twin Towers B-12 Jianguomenwai Dajie Chaoyang District Open hours: 9am-5pm Mon to Fri	Telephone Sales 800 819 0089** Travel Centre +86 10 6567 9006
Ho Chi Minh City	HT&T Travel Vietnam# 92-4 Ly Tu Trong, District 1, Open hours: 8am-12noon and 1.30pm-5pm Mon to Fri, 8am-12noon Sat	+848 910 5373
Hong Kong	24/F Jardine House 1 Connaught Place Central, Hong Kong Open hours: 9am-5pm Mon to Fri 9am-12.45pm Sat	Telephone Sales^ +852 2822 9000 Travel Centre +852 2822 9090
Jakarta	Menara Bank Mandiri Building 11th Floor JL.M.H Thamrin No.5 Open hours: 9am-5pm Mon to Fri (Ticketing Office) 8.30am-5pm Mon to Fri (Reservations)	+62 21 230 0277
Kuala Lumpur		Telephone Sales^ +60 3 6279 5033
Manila	HT&T Travel Philippines# 10th Floor Salustiana D Ty Towers 104 Paseo de Roxas Legaspi Village, Makati City Open hours: 8.30am-5pm Mon to Fri	+63 2 812 0607
Mumbai	2nd Floor, Godrej Bhavan Home Street, Fort Mumbai 400001 Open hours: 9am-1.15pm and 2.30pm-5.30pm Mon to Fri	+91 22 2200 7440
Seoul	HT&T Travel Korea# 15th Floor Soonhwa Building 5-2 Soonhwa-Dong Chung-Ku Open hours: 9am-6pm Mon to Fri, 9am-12noon Sat	+82 2 777 6871
Shanghai	Room 3202, 32F K Wah Centre 1010 Huai Hai Middle Road Open hours: 9am-5pm Mon to Fri	Telephone Sales 800 819 0089** Travel Centre +86 21 6145 0188
Singapore	15 Cairnhill Road #06-05 Cairnhill Place Singapore 229650 Open hours: 9am-6.30pm Mon to Fri	Telephone Sales^ +65 6415 7373
Surabaya	Hyatt Regency Hotel, 5th Floor Jl Basuki Rachmat No.106-128 Surabaya 60271 Open hours: 8.30am-5pm Mon to Fri, 8.30am-12.30pm Sat	Telephone Sales +62 21 230 0277 Travel Centre +62 31 545 2322
Taipei	HT&T Travel Taiwan# 10F-6 No.106 Chang-An West Road Taipei 103 Open hours: 9am-5pm Mon to Fri	+886 2 2559 0508
Tokyo	Open hours: 9am-5pm Mon to Fri except national holidays	Telephone Sales^ 03 6833 0700 Callers within Tokyo 0120 207 020 (Toll free) Outside Tokyo/Kanto areas*

+ IDD code for your country
* Toll free number in Japan are not accessible from mobile phones. Mobile phone callers call +81 (3) 6833 0700.
#Qantas representative
** Toll free number in China
^ Telephone Sales operating hours:
Bangkok - 8.30am-5pm Mon to Fri.
Hong Kong - 8.30am-6.30pm Mon to Fri, 8.30am-2pm Sat, 8.30am-12noon Sun and Public Holidays.
Japan - 9am-5.30pm Mon to Fri. After hours, calls may be diverted to Australia.
Kuala Lumpur - All calls are diverted to Australia. Open 24 hours, 7 days a week. Local call costs apply.
Singapore - All calls are diverted to Australia. Open 24 hours, 7 days a week. Local call costs apply.
Tokyo - 9am-5pm Mon to Fri.

Europe

City	Address	Phone
Amsterdam	Open hours: 9.30am-5.30pm Mon to Fri	+31 (20) 5829499
Athens	British Airways# Themistokleous 1 166-74 Glyfada Open hours: 9am-5pm Mon to Fri	+30 801 115 6000
Belgium	Open hours: 9am-6pm Mon to Fri	+32 2 745 4499
Belgrade	QA Travel Aviation# Knez Mihajlova 30 Open hours: 8am-4pm Mon to Fri	+381 11 2639 166
Copenhagen	Open hours: 9am-6pm Mon to Fri^	+46 8 791 5922
Frankfurt	Open hours: 9am-6pm Mon to Fri, After hours, calls may be diverted to Australia.	01 805 250 620* +49 421 557 5540
Geneva	Discover Australia# 13, rue Chantepoulet Open hours: 9am-6pm Mon-Fri, Sat by appointment.	+41 (0) 22 906 12 12
Helsinki	OY Tradimex AB# Museokatu 25b, 1st Floor Open hours: 9am-4pm Mon to Fri	358 9 4777 6610
Ireland		00 353 1 407 3278
Ljubljana	QA Travel Aviation# Trstenjakova 1a Open hours: 9am-4pm Mon to Fri	+386 1 436 0298
London	Open hours: 24 hours, 7 days a week	0845 7 747 767 +44 208 600 4300
Madrid	Movac International# Ramirez de Arellano, 17-5a planta 28043 Madrid Open hours: 9am-2.30pm and 3.30pm-6pm Mon to Fri	+34 91 542 1572
Oslo	Open hours: 9am-6pm Mon to Fri^	+46 8 791 5922
Paris	Open hours: 9am-6pm Mon to Fri	0811 980 002*
Rome	Open hours: 9am-5pm Mon to Fri	848 350 010*
Stockholm	Open hours: 9am-6pm Mon to Fri^	+46 8 791 5922
Vienna	BFS Touristik GMBH # Opernring 1/R/8 A-1010 Open hours: 9am-5pm Mon to Fri	+43 (0) 1 587 7771
Zurich	Open hours: 9am-5pm Mon to Fri	+41 (0) 22 567 5161

+ IDD code for your country
* This is a local number and can only be dialled from within the country.
# Qantas representative
^ Available for travel agencies and rebooking enquiries for passengers en-route. For new bookings, contact your local travel
agent.

Middle East

City	Address	Phone
Bahrain	Kanoo Travel Agency# Kanoo Tower PO Box 45, Manama, Bahrain Open hours: 8.30am-1pm and 3.00pm-6pm Sun to Thu, 8am and 4pm Sat	+973 1722 0743
Dubai	Dnata# Ground Floor Dnata Travel Centre Sheikh Zayed Road Dubai Open hours: 9am-6.30pm Sat to Thu	+971 4316 6652
Abu Dhabi	Omeir Travel# Omeir Building Sheikh Khalifa Street PO Box 267 Abu Dhabi Open hours: 8am-1pm and 4.30pm-7.30pm Sat-Thu	+971 2611 8664
Amman	Hashweh Corporation# PO Box 850322 Suweifeh Amman 11185 Open hours: 9am-5pm Sat-Thu	+962 6586 2288 ext 2

+ IDD code for your country
# Qantas representative

South Pacific

City	Address	Phone
Apia	Polynesian Airlines# NBF Building, Level 1 Beach Road	+ 685 21261 or + 685 21525
Auckland	Qantas House Ground Floor 191 Queen Street Open hours: 24 hours, 7days a week	Telephone Sales +64 9 3578900 0800 808 767 (outside of Auckland area)
Christchurch		Telephone Sales 0800 808 767
Nadi	Arrival Concourse Nadi Airport Open hours: 8am-5pm Mon to Fri	+679 672 2880
Norfolk Island	Burnt Pine Travel# Taylors Road Open hours: 9am-5pm Mon, Tues, Thu, Fri, 9am-12.30pm Wed, Sat	+6723 22195
Noumea	Le Village Rue de Verdun Open hours: 8am-3pm Mon to Fri	+687 28 6546
Papeete	Shop 44, 2nd Floor Vaima Centre, Plazza Basse Boulevard Pomare Open hours: 8am-5pm Mon to Fri, 8am-11am Sat	+689 43 0665
Port Moresby	1st Floor, Credit House Cuthbertson Street Open hours: 8am-5pm Mon to Fri	+675 308 3200
Port Vila	Air Vanuatu# Air Vanuatu House Rue de Paris Open hours: 7.30am-5pm Mon to Fri, 8am-11.30am Sat	+678 23848
Queenstown		Queenstown Telephone Sales 0800 808 767
Rotorua		Telephone Sales 0800 808 767
Suva	Colonial Building Victoria Parade Open hours: 8am-5.30pm Mon to Fri	+679 331 1833
Wellington		Telephone Sales 0800 808 76